Questions merchants actually ask
The honest answers.
The ones that come up in every first conversation — about what publishes, what it can invent, what happens to your theme, and how you find out whether any of it worked.
- What if I don’t like what it makes?
- Nothing publishes without you. Every page, article and post waits at a preview you can read on your own storefront first, and you can refine it in plain words until it reads the way you would have written it — “less text, let the images carry it”. After something is live, putting it back is one click, and a fix carries a 90-day undo from its receipt.
- Will it invent things about my products?
- No. Generated imagery is composed around photos you have approved, and those photos are the only source of truth for what your product looks like — the product itself is never invented, only the scene around it. Copy is written from your own catalog: your titles, your specifics, your existing descriptions, in your voice.
- Does it change my theme?
- It composes with the sections your theme already has and publishes real templates into it — templates you own, which stay on your store if you uninstall. There is no page builder to install and nothing renders in an iframe. Commerce-critical sections like the buy box are never AI-rendered; they stay exactly as your theme wrote them.
- Is my store data safe?
- Your catalog, your copy and your Search Console history are used to build your store’s profile and nothing else. They are never used to train public models. You can disconnect at any time, and Search Console in particular is connected read-only — ObsessAI reads your history and never acts as you inside it.
- Are the AI videos labeled?
- Yes. Every generated video is labeled AI-generated, on the video itself and in the file’s provenance. An avatar of a real person is built only from that person’s own recordings, with their consent captured and verified before anything is made — it cannot be pointed at somebody else’s face or somebody else’s voice.
- How do you know it worked?
- Every fix takes a baseline the moment it publishes, then comes back at day 28 with a verdict measured against comparable pages we deliberately left alone — including the verdicts that say it did not work. That control group is the whole point: our measured false-positive rate is 8–9%, against about 80% for a naive before-and-after comparison, which would credit us for any good month the store was going to have anyway.
- What does it cost to run?
- Credits, and only credits. Every run is quoted in credits before it starts, and anything that fails is refunded. The posted price list for each kind of job is public. See pricing →
- Which channels can it post to?
- Instagram, Facebook and Pinterest. Connect them once and the queue fills from your catalog, sized per network; every post waits there with its caption, its network and its date, and you can reorder it, rewrite it or take it out before anything goes live.